Frequently Asked Questions (FAQ)
Common questions found here.
By Pete1 author32 articles
How do I get a UrinDx? ✨
How do I turn on my UrinDx? 🟢
How do I turn off my UrinDx? 💤
What is calibration? 🌈
Can others use the toilet where UrinDx-Lite has been set up? 🚻
How does UrinDx know it's me? 🔑
How do I clean my UrinDx? 🧽
How do I know if my device is clean? 🧼
How long do I get to keep my UrinDx for? 📅
How can I make sure my UrinDx is capturing the best data? 📊
What time commitment will UrinDx require? ⏰
How much does it cost to use UrinDx? 💰
How do I request Vacation Mode? 🏖️
Where can I find UrinDx's device ID?
I want to stop using UrinDx.
How do I know if my UrinDx is on? 🟢
When to press "capture sample"
How do I contact my Starling Care Coordinator?
What should I expect from the monthly telehealth call? 📞
How to schedule my monthly telehealth appointment with my Starling Care Team member. 🗓️
When should I contact my Starling Care Coordinator?
How does my Starling Medical Care Coordinator monitor my health while I’m on the program? 👨⚕️👩⚕️
How does my Starling Care Coordinator work with my provider?
Who do I contact when I am having UTI symptoms or have questions about my rUTIs?