Frequently Asked Questions (FAQ)
Common questions found here.
By Pete1 author29 articles
- What equipment do I need to use UrinDx? 📱
- What are the smartphone requirements for the Starling Medical app? ✅
- Does my smartphone need to be connected to the internet? 📶
- Does my smartphone's bluetooth need to be on? ✔️
- Does my smartphone's location need to be turned on? 📍
- Does the Starling app need notifications on?🔔
- How do I get a UrinDx? ✨
- When does UrinDx arrive at my home?
- How do I turn on my UrinDx? 🟢
- How do I turn off my UrinDx? 💤
- What is the Air Sampling Routine? 🌈
- Can others use the toilet where UrinDx-Lite has been set up? 🚻
- How does UrinDx know it's me? 🔑
- How do I clean my UrinDx? 🧽
- How do I know if my device is clean? 🧼
- How long do I get to keep my UrinDx for? 📅
- How can I make sure my UrinDx is capturing the best data? 📊
- How often should I use my UrinDx? ⏰
- How much does it cost to use UrinDx? 💰
- Where can I find UrinDx's LOT number?
- I want to stop using UrinDx.
- How do I know if my UrinDx is on? 🟢
- When should I press "capture sample"?
- I don't see any lights on my UrinDx device.