The device collects the Air Sampling Routine data once a day to ensure your device is providing accurate results. The Air Sampling Routine confirms the device is clean and working as intended so that we can trust the samples that were collected earlier that day.
Air Sampling Routine happens once a day at midnight, there is no action required by the user, this process happens automatically on the device.
If you do happen to see the Air Sampling Routine, you will see several multicolor lights flashing 🌈.
If you have questions about the Starling Medical app or UrinDx, please reach out to the Support Team via the blue bubble located on the bottom right hand side of your screen on the website, chat with us on the app, email us at [email protected], or call us at 800-343-5346.