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Advice and answers from the Starling Medical Team

Search results for:bluetooth

Does my smartphone's bluetooth need to be on? ✔️
Smartphone, phone, bluetooth, internet, wifi… your smartphone and UrinDx (ur-in-dex) to communicate and identify you as the user, your phone’s bluetooth… Apple users - please go to Settings > Bluetooth > Make sure the device is “connected.”
What are the smartphone requirements for the Starling Medical app? ✅
You will need access to a smartphone that can have bluetooth capabilities always enabled… interaction with UrinDx (ur-in-dex) and the Starling Medical app, we strongly recommend to have bluetooth
Why is UrinDx slowly blinking blue? 🔵
If your smartphone is far from UrinDx (out of range), your bluetooth is off, or the Starling Medical… your smartphone to the bathroom open to the Starling Medical app and make sure your smartphone's bluetooth
What equipment do I need to use UrinDx? 📱
You will need a smartphone with access to the internet and bluetooth capability
How do I know if my UrinDx is on? 🟢
UrinDx-Lite (ur-in-dex-light) turns on via bluetooth connection to your starling App
How to Install the Starling Medical App 📱
Keep in mind you will have to be connected to the internet and allow for bluetooth and location services
How do I turn on my UrinDx? 🟢
Please make sure your phone’s bluetooth and location services are enabled
Initial UrinDx Unboxing and App Pairing Steps 📦
To retry pairing, open your Starling Medical mobile App and ensure bluetooth is on
What do the different UrinDx lights mean? 🔆
If you don't see the blue blinking light, please check your mobile app is active and bluetooth is on
UrinDx Daily Use Instructions 🚽
with you in the bathroom, kill the app (close and reopen) the Starling Medical app, and confirm bluetooth