If your smartphone is far from UrinDx (out of range), your bluetooth is off, or the Starling Medical app is closed, you will see a slowly blinking blue light. 🔵
Please bring your smartphone to the bathroom open to the Starling Medical app and make sure your smartphone's bluetooth has been enabled.
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The device will turn green once it’s ready for use! 🟢
If you have questions about the Starling Medical app or UrinDx, please reach out to the Support Team via the blue bubble located on the bottom right hand side of your screen on the website, chat with us on the app, email us at [email protected], or call us at 800-343-5346.