For the best results, follow these tips when you put in your anchor:
Install anchor at a time when you do not need the toilet for an hour, like right before bed or before you go to work.
Wipe the area clean first.
Use one of the alcohol wipes, we gave you to clean the area where the anchor goes.
Push hard to stick it on.
When attaching the anchor, press the middle first, then push outward toward the edges to pop out any air bubbles.
Hold it in place for 60 seconds, pressing on the top and bottom edges.
Pay extra attention to the top edge, since that’s where the anchor is most likely to come loose.
Allow adhesive to dry for 45 minute.
Do not flush the toilet for 45 minutes to allow the adhesive to dry.
If you have questions about the Starling Medical app or UrinDx, please reach out to the Support Team via the blue bubble located on the bottom right hand side of your screen on the website, chat with us on the app, email us at [email protected], or call us at 800-343-5346.